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ITIL® 4 Practitioner: Continual Improvement

Name: ITIL® 4 Practitioner: Continual Improvement
Availability: InStock
Rating: 4.6 (5878 reviews)

Our ITIL® 4 Practitioner: Continual Improvement training course offers several benefits to individuals, teams and organisations, including but not limited to:</p><ul><li><strong>Enhanced Service Quality:ITIL® 4 Practitioner equips individuals with the knowledge and tools to continually improve IT service quality.</li><li><strong>Efficiency Improvement: The course emphasises efficiency and productivity enhancements.

4.6 out of 5 rating
Last updated : 31/08/2026
English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

Duration:

8.00 hours

6.5 CPD hours

Overview:

Our ITIL® 4 Practitioner: Continual Improvement training course offers several benefits to individuals, teams and organisations, including but not limited to:

Enhanced Service Quality:ITIL® 4 Practitioner equips individuals with the knowledge and tools to continually improve IT service quality.
Efficiency Improvement: The course emphasises efficiency and productivity enhancements.

Description:

Our ITIL® 4 Practitioner: Continual Improvement training course offers several benefits to individuals, teams and organisations, including but not limited to:
Enhanced Service Quality: ITIL® 4 Practitioner equips individuals with the knowledge and tools to continually improve IT service quality.
Efficiency Improvement: The course emphasises efficiency and productivity enhancements.
Cost Reduction: Improved efficiency and reduced service disruptions can lead to cost savings.
Alignment with Business Objectives: ITIL® 4 Practitioner helps organisations align their IT services with the business's strategic goals.
Risk Reduction: Continual improvement practices include proactive problem identification and resolution.
Professional Development: Individuals who complete the course gain valuable skills and knowledge that can enhance their career prospects.
Competitive Advantage: Organisations that implement continual improvement practices are better equipped to adapt to changing technology and business landscapes.
Measurable Results: The course emphasises the importance of data-driven decision-making and the use of key performance indicators (KPIs) to measure the success of continual improvement efforts.

Our training package includes the following materials:
Handouts
A Full Official Course Manual
ITIL® 4 Official Core Guidance (eBook Format)
Live Exams
Mock-Examination
Exercises
Exam Voucher

Course Outline:

Our ITIL® 4 Practitioner: Continual Improvement training course covers the following modules:
Module 1: The key concepts of the practice

1.1. Explain the purpose of the practice
1.2 Describe the PSFs & key metrics of the practice

1.3. Explain the key terms/concepts:

a) improvement
b) vision
c) business as usual
d) improvement register

Module 2: The processes of the practice

2.1 Describe inputs and outputs of the processes
2.2 Describe the key activities of the processes
2.3 Know how to integrate the practice in the organisation’s value streams

Module 3: The roles and competences of the practice

3.1 Describe the responsibilities of the key roles of the practice:

a) continual improvement coordinator

3.2 Know how to position the practice in the organisational structure

Module 4: How information and technology support and enable the practice

4.1 Explain the tools application
4.2 Apply the recommendations on automation

Module 5: The role of partners and suppliers in the practice

5.1 Explain the dependencies of the practice on third parties
5.2 Explain how partners and suppliers can support the practice

Module 6: How the ITIL® capability model can be used to develop the practice

6.1 Explain how capability criteria support the practice capability development

Module 7: The recommendations for the practice success

7.1 Understand the recommendations for continual improvement success and how they are supported by the ITIL® guiding principles

What You'll Learn:

Our ITIL® 4 Practitioner: Continual Improvement training course will teach you to become proficient in the following:
The key concepts of the practice
The processes of the practice
The roles and competences of the practice
How information and technology support and enable the practice
The role of partners and suppliers in the practice
How the ITIL® capability model can be used to develop the practice
The recommendations for the practice success

Who Should Attend:

Our ITIL® 4 Practitioner: Continual Improvement training course will benefit several individuals, teams and organisations, including but not limited to:
IT Professionals
Service Managers
IT Leaders and Executives
Process Owners
Quality Assurance Professionals
Business and IT Consultants
Individuals interested in a career in IT service management or those looking to gain a deeper understanding of how IT services can be improved will also benefit from this course.

General Prerequisites:

The ITIL® 4 Foundation certificate

Certification:

ITIL® 4 Practitioner: Continual Improvement

Related Exam:

ITIL® 4 Practitioner: Continual Improvement

Additional Information:

Nexus Humans ITIL® 4 Practitioner: Continual Improvement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the ITIL® 4 Practitioner: Continual Improvement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Available Delivery Options for ITIL® 4 Practitioner: Continual Improvement

Live Instructor Led Classroom Online (Live Online)

Traditional Instructor Led Classroom training (TILT/ILT)

Delivery at your offices in United Kingdom

Private dedicated course for your staff

What certification does ITIL® 4 Practitioner: Continual Improvement prepare you for?

The ITIL® 4 Practitioner: Continual Improvement course helps prepare you for the ITIL® 4 Practitioner: Continual Improvement certification path.

Which exam does ITIL® 4 Practitioner: Continual Improvement prepare you for?

The ITIL® 4 Practitioner: Continual Improvement prepares you for the 'ITIL® 4 Practitioner: Continual Improvement' official exam. You can take this exam at any exam center across United Kingdom including London, Manchester, Birmingham, Edinburgh or live online wherever you are.

How many CPD hours does ITIL® 4 Practitioner: Continual Improvement provide?

The 1 day ITIL® 4 Practitioner: Continual Improvement course gives you up to 6.5 CPD hours/structured learning hours.

Who is the correct audience for ITIL® 4 Practitioner: Continual Improvement?

Our ITIL® 4 Practitioner: Continual Improvement training course will benefit several individuals, teams and organisations, including but not limited to:
IT Professionals
Service Managers
IT Leaders and Executives
Process Owners
Quality Assurance Professionals
Business and IT Consultants
Individuals interested in a career in IT service management or those looking to gain a deeper understanding of how IT services can be improved will also benefit from this course.

Do you provide training for ITIL® 4 Practitioner: Continual Improvement?

Yes, we provide corporate training, dedicated training and closed classes for ITIL® 4 Practitioner: Continual Improvement. This can take place anywhere in United Kingdom including London, Manchester, Birmingham, Edinburgh or live online.

What is the duration of ITIL® 4 Practitioner: Continual Improvement?

The ITIL® 4 Practitioner: Continual Improvement training takes place over 1 day(s), with each day lasting approximately 8.00 hours including breaks.

Why are Nexus Human the best provider for ITIL® 4 Practitioner: Continual Improvement?

Nexus Human are recognised as one of the best training companies. Our trainers have won awards including Small Firms Best Trainer, national training partner of the year for Ireland, and global top 30 instructor awards in 2012, 2019 and 2021.

Is there a discount code for ITIL® 4 Practitioner: Continual Improvement?

Yes, the discount code PENPAL5 is currently available for ITIL® 4 Practitioner: Continual Improvement training. Only one discount code can be used per booking.

DURATION 8.00 Hours

No scheduled classes available at this time.
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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.