This course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, assuming you have experience/certification in the previous ITIL® 4.
The ITIL® (Version 5) Foundation Bridge Training provides a focused update for professionals transitioning from ITIL® 4 to the latest version of the framework. It highlights the evolution towards digital product and service management, lifecycle thinking, governance, and AI-enabled service ecosystems.
Learners will explore service relationships and value co-creation, the ITIL Value System and governance, the unified Product and Service Lifecycle, value streams and value stream mapping, and continual improvement. The course also introduces how AI is changing product and service management, what AI governance means in an ITIL context, and how ITIL complements DevOps and PRINCE2 for end-to-end value delivery.
★ 4.6/5
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📅 1 Day
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🌐 Attend from anywhere
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Live Online
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💰 $795.00
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 19 Oct 2026
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 09 Nov 2026
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 14 Dec 2026
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 17 Dec 2026
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 04 Mar 2027
ITIL® (Version 5) Foundation Bridge – Including Exam
💻 Live Online
🗓 07 Jun 2027
Duration & Learning Format
1 Day • Interactive Live Virtual Classroom.
A confident step forward for the ITIL community
The new ITIL builds on everything professionals already value in ITIL, evolving the framework to reflect today's digital, product-centric, and AI-enabled reality. Existing knowledge, experience, and certifications remain fully relevant as part of this evolution.
The key innovations in New ITIL
The new ITIL evolves to match today's AI-driven, fast-changing environment. It provides practical, role-relevant guidance in digital product and service management that helps professionals and organizations deliver measurable value with consistency.
- Modern, integrated, and comprehensive: ITIL provides guidance across the entire organization.
- AI-native and practical by design: Supports professionals working in AI-enabled contexts.
- End-to-end lifecycle for digital products: Stronger collaboration and digital value streams.