Name: ITIL®4 Specialist High Velocity IT (HVIT) with Exam
Price: 2385.00 USD
Availability: InStock
Rating: 4.6 (5878 reviews)

Duration:

24.00 hours

19.5 CPD hours

Overview:

ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher.

Description:

ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher.

Course Outline:

1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD

Overview of the key ITIL 4 high-velocity terminology
Understand when the transformation to high velocity IT is desirable and feasible
Understand the five objectives associated with digital products – to achieve:
Valuable investments – strategically innovative and effective application of IT
Fast development - quick realization and delivery of IT services and IT-related products
Resilient operations - highly resilient IT services and IT-related products
Co-created value - effective interaction between service provider and consumer
Assured conformance - to governance, risk and compliance (GRC) requirements.

2 - ITIL OPERATING MODEL – DIGITAL PRODUCT LIFECYCLE

Understand how high velocity IT relates to:
The four dimensions of service management
The ITIL service value system
The service value chain
The digital product lifecycle

3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT

Understand the following concepts:
Ethics
Safety culture
Toyota Kata
Lean / Agile / Resilient / Continuous
Service-dominant logic
Design thinking
Complexity thinking
Use the principles, models and concepts to contribute to:
Help get customers’ jobs done
Trust and be trusted
Commit to performance
Deal with uncertainty
Improve by being inquisitive

4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS

Know how the service provider ensures valuable investments are achieved.
Know how to use the following practices to contribute to achieving valuable investments:
Portfolio management
Relationship management
Know how the service provider ensures fast deployment is achieved
Know how to use the following practices to contribute to achieving fast deployment:
Architecture management
Business analysis
Deployment management
Service validation and testing
Software development and management
Know how the service provider ensures resilient operations are achieved
Know how to use the following practices to contribute to achieving resilient operations:
Availability management
Capacity and performance management
Monitoring and event management
Problem management
Service continuity management
Infrastructure and platform management
Know how the service provider ensures co-created value is achieved
Know how to use the following practices to contribute to achieving co-created value with the service consumer:
Relationship management
Service design
Service desk
Know how the service provider ensures assured conformance is achieved
Know how to use the following practices to contribute to achieving assured conformance:
Information security management
Risk management

Available Delivery Options for ITIL®4 Specialist High Velocity IT (HVIT) with Exam

Live Instructor Led Classroom Online (Live Online)
Traditional Instructor Led Classroom training (TILT/ILT)
Delivery at your offices in United Kingdom
Private dedicated course for your staff

Which exam does ITIL®4 Specialist High Velocity IT (HVIT) with Exam prepare you for?

The ITIL®4 Specialist High Velocity IT (HVIT) with Exam prepares you for the 'ITIL® 4 High Velocity IT (HVIT); ITIL' official exam. You can take this exam at any exam center across United Kingdom including London, Manchester, Birmingham, Edinburgh or live online wherever you are.

How many CPD hours does ITIL®4 Specialist High Velocity IT (HVIT) with Exam provide?

The 3 day ITIL®4 Specialist High Velocity IT (HVIT) with Exam course gives you up to 19.5 CPD hours/structured learning hours.

Who is the correct audience for ITIL®4 Specialist High Velocity IT (HVIT) with Exam?

Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.

Do you provide training for ITIL®4 Specialist High Velocity IT (HVIT) with Exam?

Yes, we provide corporate training, dedicated training and closed classes for ITIL®4 Specialist High Velocity IT (HVIT) with Exam. This can take place anywhere in United Kingdom including London, Manchester, Birmingham, Edinburgh or live online.

What is the duration of ITIL®4 Specialist High Velocity IT (HVIT) with Exam?

The ITIL®4 Specialist High Velocity IT (HVIT) with Exam training takes place over 3 day(s), with each day lasting approximately 24.00 hours including breaks.

Why are Nexus Human the best provider for ITIL®4 Specialist High Velocity IT (HVIT) with Exam?

Nexus Human are recognised as one of the best training companies. Our trainers have won awards including Small Firms Best Trainer, national training partner of the year for Ireland, and global top 30 instructor awards in 2012, 2019 and 2021.

Is there a discount code for ITIL®4 Specialist High Velocity IT (HVIT) with Exam?

Yes, the discount code PENPAL5 is currently available for ITIL®4 Specialist High Velocity IT (HVIT) with Exam training. Only one discount code can be used per booking.

ITIL®4 Specialist High Velocity IT (HVIT) with Exam